Can you imagine going to work at Fetterman & Associates, PA The Law Team everyday knowing you make a positive difference?
Fetterman & Associates, PA is looking for up-and-coming superstars in the paralegal and customer service industry to give our potential clients the ultimate exceptional legal experience. When our prospective clients call us for help, they’re often going through an emotionally difficult period. Our Paralegal Rock Stars give them support and guide them to the help they need.
This position is not for just anyone, though. We’re serious about looking for true superstars. Successful candidates will fill the important role of Case Manager Specialist. You will not only provide exceptional customer service to our prospective clients, but will also convert them to valued clients. If you’re looking for a job where you can simply coast through your days without putting in much effort, this is not for you. If you’re interested in using your talents and skills to help others, keep reading. We may be a good fit for each other. We ARE looking for someone who…
- Has previous law firm or insurance company experience. THIS IS A MUST!
- Conveys confidence on the phone
- Shows empathy to clients and puts them at ease during their difficult time
- Treats a call at 4:30 on Friday with the same care and compassion as one on Monday morning
- Is extremely detail oriented
- Welcomes constructive feedback
- Demonstrates exceptional personal skills and paralegal experience
- Is eager, willing and able to learn and follow our procedures
We are NOT looking for a candidate who…
- Is jaded or indifferent to prospective clients
- Doesn’t take control of the phone call, and lets the client dictate the direction of the case
Think you have what it takes to be a Paralegal superstar? We provide training, and for the right person, this will be a highly rewarding position. If this sounds like a good fit for you, Call 561-845-2510 and listen to the pre-recorded message for instructions on how to apply for an Intake Specialist and a Paralegal Rockstar.